Return Policy

Return & Refund Policy

At Zamora Store, we want our customers to have a positive shopping experience.

Damaged or Incorrect Products

If you receive a product that is damaged, defective or different from what you ordered, please contact us as soon as possible after delivery.

Please provide:

• Your order details

• Your name and phone number

• A description of the issue

• Photos or videos of the product when requested

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible before the order is dispatched.

Change of Mind

Returns or exchanges for change of mind may be subject to product-specific conditions and availability.

Return Approval

All return requests must be reviewed and approved by Zamora Store before a product is returned.

Refunds

Where a refund is approved, the available refund method and processing time will be communicated to the customer.

Please contact our support team if you have any questions regarding a return or refund.