FAQ

Frequently Asked Questions

How do I place an order?

Simply choose the product you want, click the order button and complete the checkout form with your details.

How do I pay?

We currently offer Cash on Delivery. You pay when your order is delivered.

Will you call me after I place an order?

For Cash on Delivery orders, our team may call you to confirm your order details before dispatch.

Where do you deliver?

We offer delivery across Zambia, depending on product availability and delivery location.

How long does delivery take?

Delivery time depends on your location, product and delivery conditions. Our team will provide the relevant information when confirming your order.

Is delivery free?

Free delivery is available where stated on the product or offer.

Can I cancel my order?

If you need to cancel an order, please contact us as soon as possible before it is dispatched.

What if I receive a damaged or incorrect product?

Please contact our support team as soon as possible with your order details so we can assist you.

How can I contact Zamora Store?

You can contact us through the Contact Us page on our website.